New USTA Officials webiste now live

posted Jul 25, 2018, 11:30 AM by Allan Thompson

This new one-stop destination for all USTA Certified Officials will allow you to easily track your certifications, find events, and update your work records. All NUCULA work records from October 1, 2017-June 3, 2018 have been transferred..  

We invite you to check out OfficialsFirst using the details below:


Please note that as we transition from NUCULA to OfficialsFirst, you will not have certifications listed or the ability to apply to events until October 1, 2018.

If you have any issues logging in, please email

Florida Section In-person Workshops

posted Apr 6, 2018, 8:06 AM by Allan Thompson

Dear USTA Official,


USTA Florida is hosting three In-Person Workshops for Chair Umpires, Roving Umpires and Referees in the upcoming weeks.  These Workshops will teach the fundamental procedures and techniques both on and off the court for their respective officiating disciplines. Both new Umpires who have never stepped on court as well as experienced Umpires will find these Workshops beneficial.


The Workshops being held are: 

  • Roving Umpire Workshop
    • Date: Saturday, April 21st
    • Location: Sanchez-Casal Academia in Naples
    • Deadline to Apply: Saturday, April 14th
    • Online Course Requirement: Level One Roving Umpire
    • Max. Number of Participants: 20
  • Referee Workshop
    • Date: Saturday, May 5th
    • Location: USTA National Campus in Orlando
    • Deadline to Apply: Saturday, April 28th
    • Online Course Requirement: Level One Referee
    • Max. Number of Participants: 20
    Chair Umpire Workshop
    • Date: Saturday, May 12th
    • Location: USTA National Campus in Orlando
    • Deadline to Apply: Saturday, May 5th
    • Online Course Requirement: Level One Chair Umpire
    • Max. Number of Participants: 12

If you are interested in attending one of these Workshops, you must be a USTA Certified Official in good standing and have completed the required online officiating course.


To register, log into your USTA Officiating Online Learning Center (click here) and click the "In-Person Workshops" tab from the top toolbar. Select the workshop name from the list and click "Register". Please be aware of the class capacity and register early to ensure your spot. 


If you have any trouble registering or have any further questions, please contact Camille Ertel




Cristina Brace

Manager, Community Pathway, Officiating



Camille Ertel

Education Coordinator, Officiating

Officials Fee increased!

posted Jan 7, 2018, 4:23 PM by Allan Thompson

With effect from January 1st, 2018, the BATOA Board agreed a $10 increase in fees which had not been increased since 2014.

The rate increase is $10 for both Official and Referee. 

Fees are now $135 Roving Official and $150 Referee.

No - not a gag - it's a smoke mask!

posted Oct 13, 2017, 11:35 AM by Allan Thompson


Kimberly Bonk, our President, took a trip to Napa Valley in California to officiate at the Fairfield Challenger, a $100,000 ATP Tour Challenger. 35 people are known to have died in forest fires in the area at today's date with more deaths anticipated.

Napa is one of the three countries (along with Sonoma and Mendocino) that have been the worst hit by the blazes.

Just shows - you have to be prepared for anything as an Umpire!

USTA Recertification for 2018

posted Aug 25, 2017, 4:15 PM by Allan Thompson

Dear USTA Official,


The education requirements for all USTA Certified Officials who are seeking recertification for 2018 have been approved by the Officials Committee.  There is an increased emphasis on education and ALL USTA Certified Officials (except Provisionals) are now required to complete both the Roving 1 course and the new Roving 2 course plus any new education course specifically offered for the officiating discipline. Further details are listed below.


The Chair Umpire Level 1, Line Umpire Level 1, Roving Umpire Level 2 and Referee Level 2 courses are now available on the USTA Officiating Online Learning Center (click here).  All Officials seeking re-certification for 2018 must complete all the required courses (see the chart below) by Friday, November 1, 2017.

The education requirements to obtain a 2018 Certification are as follows:    

​  *this course is a prerequisite


  • If you get an error message when you click on the USTA Officiating Online Learning Center link, click the back button and then re-click the link or clear your cache and then re-click the link. 
  • User Guide is available here
  • The video tutorial for the USTA Officiating Online Learning Center is available here.
  • The videos and some of the animations within the courses are not compatible with Mozilla Firefox.  Not being able to play the videos will prevent you from advancing through the course. In order to advance through the courses, you must click on every click-able feature on each slide.

Further information regarding recertification requirements will be available in the next few weeks. If you have any questions regarding the education requirements for recertification for 2018, please contact us at


Thank you,


The USTA Officiating Team

Final Recertification Webinar Opportunities - ITA

posted Aug 1, 2017, 4:11 PM by Allan Thompson

Dear Officials,
As our recertification period winds down, I would like to remind you that there are two final opportunities this week to finish your ITA certification. If you haven't completed your requirements, there is still a limited amount of time. If you have completed your requirements, sit back and relax.
The final two webinars will be Thursday, August 3 at 6pm PDT and Friday, August 4 at 5pm PDT. You have to pay your dues and pass your test before you will be eligible to register for a webinar. Please see the latest version of ITAlics in our newsletter section for more details.
If you have any questions please don't hesitate to email me at
See you on the courts!
Courtney Potkey
The ITA Officiating Department

USTA Roving Pilot Workshop

posted Aug 1, 2017, 10:24 AM by Allan Thompson

Dear Florida Official,


We are excited to announce the launch of the USTA Officiating Department’s In-Person Pilot Workshops. These Workshops are designed to supplement the online level one courses. Based on the needs of each particular Section, Chair Umpire, Line Umpire, Roving Umpire and Referee Workshops will be scheduled.


The USTA will be hosting a Roving Pilot Workshop in the Florida Section on Saturday, August 19th  at the USTA National Campus in Orlando. The maximum number of participants for this Workshop is 20 and the spots are first come first serve.

If you are interested in attending this Workshop, please sign in to your USTA Officiating Online Learning Center account and click the tab “In-Person Workshops”. Locate the Workshop in the location and discipline above and click “Register”. Once you register, you will receive an email confirming your registration.  Please make sure you are fully certified and have obtained a Nucula account before registering.  Once registration closes, you will receive an email confirming your enrollment in the Workshop.


Please note that we will also be providing a 2nd  Roving Workshop this November in Weston.  I’ll be sure to keep you all posted on that.




Jason Gilbert
Director of Competitive Tennis
USTA Florida

1 deuce court, suite 100 | daytona beach, FL 32124 
 407 965-3813 (come visit our new online community!)

"To Promote and Develop Tennis in Florida"

Important ITA News about 2017-18 certification

posted Jun 5, 2017, 8:42 AM by Allan Thompson   [ updated Jun 26, 2017, 4:39 AM ]

Dear Officials,
We just wanted to take a moment to update everyone on the recertification process that is going on now. We have received some questions, and would just like to clarify a few things.
First, the dues we are collecting are for the 2017-18 academic year. In order to pay your dues, if you haven’t already done so, please login to ZebraWeb ( and click on the Zebra-Secretary Console. Then, click on the online test link that can be found toward the top of the page. This will redirect you to the secure payment portal where you can pay your dues. Once your dues are paid, you will have access to the test.
While there is no “deadline” to take the test, recertification webinars are only offered through the end of July. Therefore, you will need to pay your dues, take your test and attend a webinar by the end of July.
Webinars are now open for registration. You should plan on a minimum of 90 minutes to complete the webinar. After you successfully pass your open-book test (a score of 80% or better), a link should appear on the zebra-secretary console page just below the online test link. This will take you to a new window where you can register for a webinar of your choice. A schedule of all webinars is available in the documents section of the zebra-secretary console of ZebraWeb. If you do not see a time from the schedule listed in the registration options, it means that time slot is full as each webinar is limited to 30 participants. Additionally, webinars are only scheduled through July 26. The remaining webinars will be added into the system in the coming weeks.
If you took your test prior to June 1, you should have received an email with the registration link. If you did not, please email and I will be more than happy to resend you the registration link.
If you have any questions or concerns not addressed above, please do not hesitate to email
See you on the courts!
Courtney Potkey
The ITA Officiating Department

ITA Newsletter Vol 2. No.1 January, 2017

posted Jan 7, 2017, 8:22 AM by Allan Thompson

Look out for information about yet another uniform change - 'heather gray' this time.... and details of recruitment opportunities until 12th January, 2017.

The Newsletter should be attached below.

USTA Membership Certification Updates - October, 2016

posted Oct 5, 2016, 6:54 AM by Allan Thompson

Dear USTA Official,


We hope everyone has had a successful year so far as a USTA Official and you are looking forward to getting recertified for 2017. Below are the 4 requirements that all Officials must complete to be recertified for next year:

  • Update your work record in NUCULA (Click here for How to add a Work Record).
  • Complete the Education Requirement (Click here for more details and click here for the USTA Officiating Certification document). Please note that the USTA Roving Umpire Certification requires a Referee school, which is equivalent to the Level One Referee Course.
  • Click “Recertification Request”  in NUCULA (Click here for instructions)
  • Verify mailing address is correct in NUCULA by December 1st for the 2017 Friend at Court mailing. 
  • Be in compliance with USTA's Safe Play program. The current biennial period for all green light USTA Certified Officials will expire on December 31, 2016. In advance of this expiration, you can complete the Safe Play program any time after October 1, 2016 and before December 31, 2016 to be eligible to be recertified as of January 1, 2017. We strongly recommend you apply for the screening by December 1, 2016. To begin, please complete the following three steps: 

Step 1:  Complete the 30 minute SafeSport Refresher Online training module available: This course will review the key concepts and process of our Safe Play program. You must complete this step before submitting to anew background screen even if you have completed the training previously. To access the course, please:  Click here.  

Click here for a guide to accessing the Refresher course and click here for instructions on recovering your password on the Team USA Prep Center. 


Step 2: Review the USTA’s definitions of prohibited conduct (click here) and it's procedures for reporting and responding (click here). 


Step 3Complete Your Background Screen Application through the National Center for Safety Initiatives (NCSI) between October 1, 2016 and December 31, 2016 available: Click here

·         Once the background screening application has been submitted, you will receive a confirmation email from with you NCSI Applicant ID number. This ID number can be used to check the status of your application on NCSI’s website.

·         Results will be generated in approximately 10 business days.  During this 10 day period, NCSI may contact you to request more information. You can confirm the legitimacy of the request by checking your status on NCSI’s website using the Applicant ID number; your status will note the same request for information. Please watch for communications from NCSI as these emails may end up in your “spam” folder.

·         When your background screen is complete you will receive either a green or red light, based on the results of your application and the USTA’s criteria. If you receive a green light, you will be listed on the results page of Click here. If you received a red light, you will be notified by NCSI of your status, and you will not be eligible to be certified by the USTA or provide Officiating services for the USTA.

For additional information, please visit For frequently asked questions about the Safe Play program and the Background screening as it relates to Officials, please click here. For all questions related to the background screen system, please contact:


The National Center for Safety Initiatives

Phone: (866) 833-7100



For all policy-related questions, please contact:

United States Tennis Association





USTA Officiating Team




Dear USTA Official,


This is a friendly reminder that the deadline to complete the education requirements for 2017 recertification is fast approaching.  Due to the delay in the launch of the education courses, we have extended the deadline to Wednesday, October 12, 2016, however, no further extensions will be granted, so please plan accordingly. 


All Officials, regardless of experience and certification level, must complete all the required courses AVAILABLE in their Learning Plan(s) for recertification. If you are a National or Professional Line Umpire, you MUST complete the courses in the Line Umpire Learning Plan. 


The courses required for recertification for each Officiating Discipline are:

Please note: If you have Line Umpire and/or Chair Umpire Learning Plans, those courses will stay at 83% completion for Chair Umpire and 80% completion for Line Umpire until next year when the Level 1 Line Umpire and Level 1 Chair Umpire courses are released.


Here are some important notes to be aware of when you take the course:

  • If you experience any technical issues while completing the course, please utilize the live chat or email
  • If you are a first time user of the USTA Officiating Online Learning Center, make sure to review the user guide and video tutorial available at:
  • The videos and some of the animations within the courses are not compatible with Mozilla Firefox.  Not being able to play the videos will prevent you from advancing through the course. 
  • In order to advance through the courses, you must click on every click-able feature on each slide:

  • If you do not pass the assessment the first time, you must click on the retake assessment button on the results screen.  If you restart the assessment while in the middle of reviewing it, it will not give you the full 20 questions. 

  • When resuming a course, make sure you answer “yes” to the question “Do you want to resume where you left off?”  If you select no, the system will reset and your progress will be lost.  We do not have the ability to reset your location within the course. 

If you have any questions regarding the USTA Officiating Online Learning Center,please contact us at



Thank you,

The USTA Officiating Team

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