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USTA Membership Certification Updates - October, 2016

posted Oct 5, 2016, 6:54 AM by Allan Thompson

Dear USTA Official,


We hope everyone has had a successful year so far as a USTA Official and you are looking forward to getting recertified for 2017. Below are the 4 requirements that all Officials must complete to be recertified for next year:

  • Update your work record in NUCULA (Click here for How to add a Work Record).
  • Complete the Education Requirement (Click here for more details and click here for the USTA Officiating Certification document). Please note that the USTA Roving Umpire Certification requires a Referee school, which is equivalent to the Level One Referee Course.
  • Click “Recertification Request”  in NUCULA (Click here for instructions)
  • Verify mailing address is correct in NUCULA by December 1st for the 2017 Friend at Court mailing. 
  • Be in compliance with USTA's Safe Play program. The current biennial period for all green light USTA Certified Officials will expire on December 31, 2016. In advance of this expiration, you can complete the Safe Play program any time after October 1, 2016 and before December 31, 2016 to be eligible to be recertified as of January 1, 2017. We strongly recommend you apply for the screening by December 1, 2016. To begin, please complete the following three steps: 

Step 1:  Complete the 30 minute SafeSport Refresher Online training module available: This course will review the key concepts and process of our Safe Play program. You must complete this step before submitting to anew background screen even if you have completed the training previously. To access the course, please:  Click here.  

Click here for a guide to accessing the Refresher course and click here for instructions on recovering your password on the Team USA Prep Center. 


Step 2: Review the USTA’s definitions of prohibited conduct (click here) and it's procedures for reporting and responding (click here). 


Step 3Complete Your Background Screen Application through the National Center for Safety Initiatives (NCSI) between October 1, 2016 and December 31, 2016 available: Click here

·         Once the background screening application has been submitted, you will receive a confirmation email from with you NCSI Applicant ID number. This ID number can be used to check the status of your application on NCSI’s website.

·         Results will be generated in approximately 10 business days.  During this 10 day period, NCSI may contact you to request more information. You can confirm the legitimacy of the request by checking your status on NCSI’s website using the Applicant ID number; your status will note the same request for information. Please watch for communications from NCSI as these emails may end up in your “spam” folder.

·         When your background screen is complete you will receive either a green or red light, based on the results of your application and the USTA’s criteria. If you receive a green light, you will be listed on the results page of Click here. If you received a red light, you will be notified by NCSI of your status, and you will not be eligible to be certified by the USTA or provide Officiating services for the USTA.

For additional information, please visit For frequently asked questions about the Safe Play program and the Background screening as it relates to Officials, please click here. For all questions related to the background screen system, please contact:


The National Center for Safety Initiatives

Phone: (866) 833-7100



For all policy-related questions, please contact:

United States Tennis Association





USTA Officiating Team




Dear USTA Official,


This is a friendly reminder that the deadline to complete the education requirements for 2017 recertification is fast approaching.  Due to the delay in the launch of the education courses, we have extended the deadline to Wednesday, October 12, 2016, however, no further extensions will be granted, so please plan accordingly. 


All Officials, regardless of experience and certification level, must complete all the required courses AVAILABLE in their Learning Plan(s) for recertification. If you are a National or Professional Line Umpire, you MUST complete the courses in the Line Umpire Learning Plan. 


The courses required for recertification for each Officiating Discipline are:

Please note: If you have Line Umpire and/or Chair Umpire Learning Plans, those courses will stay at 83% completion for Chair Umpire and 80% completion for Line Umpire until next year when the Level 1 Line Umpire and Level 1 Chair Umpire courses are released.


Here are some important notes to be aware of when you take the course:

  • If you experience any technical issues while completing the course, please utilize the live chat or email
  • If you are a first time user of the USTA Officiating Online Learning Center, make sure to review the user guide and video tutorial available at:
  • The videos and some of the animations within the courses are not compatible with Mozilla Firefox.  Not being able to play the videos will prevent you from advancing through the course. 
  • In order to advance through the courses, you must click on every click-able feature on each slide:

  • If you do not pass the assessment the first time, you must click on the retake assessment button on the results screen.  If you restart the assessment while in the middle of reviewing it, it will not give you the full 20 questions. 

  • When resuming a course, make sure you answer “yes” to the question “Do you want to resume where you left off?”  If you select no, the system will reset and your progress will be lost.  We do not have the ability to reset your location within the course. 

If you have any questions regarding the USTA Officiating Online Learning Center,please contact us at



Thank you,

The USTA Officiating Team